
Frequently Asked Questions
I've compiled answers to common questions about my artwork, ordering process, and more. If you don't find what you're looking for, please don't hesitate to contact me through myย Contact Page
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Are the artworks original?
My work is entirely original. From the initial concept to the finished piece, each artwork is a product of my own creative process.
Can I order custom art?
Yes, absolutely! I love working with clients to bring their visions to life.
To discuss a custom piece, please contact me directly through my Contact Page and provide me with some information about what you're looking for
What materials are used?
My artwork primarily uses high-quality epoxy resin. I also use Jesmonite in some pieces.
How should I care for my artwork?
To keep your item looking its best, gently dust it with a soft cloth. To prevent fading, avoid exposing it to direct sunlight for long periods.
How do I purchase a piece of art?
To purchase an artwork, click the "Add to Cart" button on the artwork's page and proceed to the checkout process. You will be guided through the steps to complete your purchase.
What payment methods do you accept?
I gladly accept several payment methods for your convenience. You can use Visa, Mastercard, American Express, or PayPal.
What are the shipping costs?
Shipping costs are calculated based on the size and weight of the artwork and the destination. You can view the shipping costs during the checkout process before completing your purchase.
How long will it take to receive my artwork?
Delivery times vary depending on your location and the shipping method chosen. Typically, orders are processed within 3 business days, and shipping can take 3 to 6 business days. You will receive a tracking number once your order has been shipped.
Do you ship internationally?
YES
What is your return policy?
I accept returns within 30 days of delivery. The artwork must be returned in the same condition it was received, free from any damage, scratches, or alterations. For full details on my return policy and procedures, please visit my Refund Policy page
How is the artwork packaged for shipping?
I take great care in packaging my artwork to ensure it arrives safely. I use protective wrapping and sturdy boxes.
How can I contact you?
You can contact me through my Contact Page or by emailing me at: tal@dekkers.net
How can I stay updated on new artwork and exhibitions?
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